F99 Privacy Policy

1. Objective and scope of the policy

This policy explains what personal data may be processed during the use of the F99 website, account, support and related services. "Processing" means the operations of data collection, verification, use, storage, sharing and deletion as necessary.

What information is actually captured depends on the facility you use, account status, transaction type, security checks and applicable regulations. General explanation of this policy; If there is any additional notice in the particular form, also read it.

2. What types of information we may collect

F99 may only request information related to servicing, account management, security, support and applicable obligations. Do not send unnecessary or redundant information.

• Information you provide during registration and account updates
• Proof of identity and address if required for eligibility or transaction verification
• Information on deposits, withdrawals, refunds and related requests
• Access, security alerts, device and technical logs
• Information on games, timing, cost and responsible play regulation
• Your contact with support team and attached proof

3. Purpose of Information Use

Information should only be used for the purposes for which it was collected or for legitimate purposes consistent with it. New notices or consents may be sought as necessary if the purpose changes.

• Account creation, verification, security and recovery management
• Age, identity, region and applicable eligibility test
• Transaction processing, matching, refunds and dispute resolution
• Showing games, account history and user requests
• Providing assistance with queries, complaints and technical issues
• Detect fraud, unauthorized access and illegal use
• Improving service, navigation, performance and security
• Sending messages about relevant services or offers based on consent
• Support responsible play limits, breaks and safety monitoring
• Comply with applicable laws, court or regulatory orders

4. With whom information may be shared

Limited information may be shared with certain service providers or authorities as necessary to operate the service. The amount of sharing should be limited to what is necessary for the purpose and the recipient's security and privacy responsibilities should be clear.

• Transaction handlers and payment service providers
• Identity, age or address verification services
• Provider of hosting, security, analytics and support systems
• A partner in fraud and financial crime prevention
• Courts, law enforcement or regulatory agencies upon legal request
• Confidentiality Conditional Parties Required in the event of a business reorganization

5. Information security measures

F99 aims to use technical and organizational safeguards according to the type and risk of information. No online system is risk free; So besides measures, safe user practices are also important.

• Appropriate security measures for data transmission and storage
• Limited personnel access based on responsibility
• Access and suspicious activity monitoring
• Account verification and additional security steps if needed
• Incident detection, assessment and response processes
• Selection of service providers and review of privacy terms
• Retrieval and retention of necessary records

6. Cookies and similar technologies

Cookies or similar technologies may be used to operate the Site, remember preferences, understand performance and communicate relevant if consent is required. Cookies can be controlled from the browser settings.

• Essential cookies—for login, security and core functionality
• Preference cookies—to remember language and selected settings
• Performance cookies—to understand errors and usability
• Consent-based cookies—for relevant advertising or measurement

Disabling non-essential cookies may prevent some personal preferences or measures from working; Disabling essential cookies may affect the core of the site.

7. Your rights and choices

You may request information about yourself based on applicable law, identity verification and valid retention obligations. Answers or limitations may vary depending on the type of request and region regulations.

• Request copies or summaries of information held about you
• Request correction of incorrect or incomplete information
• Request deletion or restriction of use, if applicable
• Withdrawal of Consent to Consensual Messages or Processing
• Information sought in portable form, if applicable
• Objecting to certain uses or direct promotion
• Complaint or request reconsideration of decision

8. How long is information kept?

Information may be retained for as long as necessary to fulfill the purpose, account management, transaction disputes, security, fraud prevention and applicable legal obligations. The same time frame does not apply to all information.

• As required to provide active account information services
• Transaction and verification records are in accordance with applicable financial and legal deadlines
• Support messages are as needed for complaint and dispute resolution
• Security logs are required for risk detection and system protection

9. Information on minors

F99 is for adult and legally qualified users. If you believe that a minor's information has been submitted incorrectly, report it anonymously to the privacy contact with relevant details, so that verification and necessary action can be taken.

10. Policy change and communication

This policy may be updated as services, technology or applicable regulations change. Important changes will be rescheduled and additional notices may be given through the Site or registered communications if necessary. Read the latest version regularly.